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Date: |  | 05/17/2005 |
Position Available In: | | Information Systems |
Description of Duties: | |
- Installs and configures PC hardware and software (Windows 2000 Pro, Windows XP)
- Installs and configures server hardware and software (Windows 2000 and 2003 server)
- Performs server software backups / restoration using Comvault application.
- Researches issues, tools, technologies on the Web for problem solving
- Provides Customer Service for PC software and hardware issues through Help Desk
- Maintains existing and new computer systems
- Performs weekend responsibilities for system availability and tape backups on a rotation basis
- Creates /modifies documentation for procedures, resolutions
- Performs network administration procedures as required
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Applicant Requirements: | |
- Able to work with others in a team setting
- Self-starter, highly motivated
- Excellent troubleshooting skills
- Excellent analytical, problem-solving skills
- Significant experience with PC operating system software and PC hardware
- Some experience with network software and hardware
- Some experience with peripheral hardware (printers, digital cameras, scanners)
- MCSE, A+ certification or equivalent
- Able to work with technical consultants for advanced troubleshooting
- Able to meet definite deadlines and deal with pressure situations
- Flexible to perform occasional scheduled installation / upgrade projects during non-business hours
- Excellent verbal (including telephone) and written communication skills
- Excellent customer service skills
- Attends to detail
- Maintains confidentiality
- Excellent keyboarding skills
- Position requires extended periods of sitting, manual dexterity to operate computer and office equipment
- Visually able to read the computer screen and computer printouts
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Education and Experience: | | 2 year degree preferred
- Knowledgeable in Windows 2000 and Windows XP
- Familiar with Server Configuration
- Knowledgeable in PC / Server hardware concepts
- MCSE, A+ or equivalent certification
- Competent in technical research and troubleshooting
- Familiar with basic network administration concepts
Helpful knowledge, education and experience:
- 4 year degree
- Cisco firewall, switches and router
- Lotus Notes administration
- Imaging software and electronic faxing
- VPN concepts
- Dialup and broadband connections
- Local and remote Help Desk support
- PC imaging software
- VoIP Telephony
- SQL
- XML
- Java
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Application Deadline: | | 05/31/2005 |
Position Number: | | ACT |
Note the following Position Number for use on the application:
MIS2435 |
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