Are National Phone Issues affecting your calls and faxes to Pharmacists Mutual, and other businesses? Try -these alternative numbers Fax 515-295-4352 Call 800-247-5930 More Information Rural Telecommunications associations are requesting the FCC (Federal Communications Commission) to investigate into increasing number of telephone problems in rural areas. This request comes following a reported 2000% increase in complaints between April 2010 and March 2011. These issues include, but are not limited to: 1. The calling party hears ringing but the called party hears nothing; 2. The called party hears ringing but hears only dead air when they answer; 3. Unusually long call set-up times, sometimes as long as 50 seconds; 4. Garbled, one way or otherwise poor quality voice on completed calls; 5. Inability to receive Faxes; 6. Missing or altered Caller ID. We continue to research possible solutions to these issues.